Drop 02 — Cyber Hour opens Fri 20:00 (Beirut) · first-access list is open
Drop 02 — Cyber Hour opens Fri 20:00 (Beirut) · first-access list is open
One of us will get back to you — not a support bot, not a template reply. Usually within four hours. Seven days a week.
Orders ship within 48h from Beirut. Once dispatched, you'll get a tracking link by WhatsApp or email. Lebanon delivery is 1–2 days. International is 3–6 days. If it's been longer, message us directly on WhatsApp.
14 days from delivery, no story required. Worn-once is fine. Email us at hello@hyphen.lb with your order number and we'll sort the return. Refunds go back within 3–5 business days of receiving the piece.
Add three or more pieces from any subculture and the 15% discount applies automatically at checkout — no code needed. It works across subcultures, not just within one. Bundles already include this discount built in.
Yes. All Hyphen pieces are 316L surgical steel, nickel-free and hypoallergenic. If you have a reaction to any piece within the first 30 days, get in touch and we'll sort it.
Yes — worldwide. Shipping cost is calculated at checkout based on your location. Most international orders arrive within 3–6 days. Duties and taxes may apply depending on your country.
Within the first year, we re-seal any tarnished piece for free. Just send it back and we'll handle it — no charge, no questions. After the first year, re-sealing is available at a flat fee.
We reply within ~4h · seven days a week
Or reach us directly on WhatsApp · fastest reply